Privacy Policy

1. Overview

Pips Learn ("we", "us") values your privacy. This policy explains how we collect, use, and protect personal information in line with the Protection of Personal Information Act (POPIA) and the EU's GDPR.

2. Data We Collect

• Account info: name, email, username, password
• Profile data: avatar, bio, experience level
• Posts and comments you submit
• Usage data: IP address, browser, device type, timestamps
• Cookies for login sessions and analytics

3. How We Use Your Data

• To operate your account and deliver platform functionality
• To maintain security, moderation, and community trust
• To communicate updates, support, and service announcements
• To comply with laws and respond to lawful requests

4. Data Sharing

• With vetted service providers for hosting, analytics, or support
• With regulators or authorities if legally required
• With other users — only your public content (posts, username, profile)

5. Data Retention

We keep data while your account is active and for a reasonable period after deletion for compliance and security. Withdrawn posts remain archived for audit integrity.

6. Your Rights

• Access, correction, deletion, objection, and portability of your data
• Withdraw consent at any time
• File a complaint with a data authority if necessary

7. Security

Data is encrypted at rest and in transit. Only authorized staff can access user data under confidentiality agreements.

8. Cookies

We use minimal cookies for login sessions and analytics. You may disable them, but core features might stop working.

9. Cross-Border Transfers

Your data may be stored on secure servers abroad with proper legal safeguards.

10. Children's Privacy

Pips Learn is not intended for users under 18. We do not knowingly collect data from minors.

11. Contact

📩 pipsuniversity.academy@gmail.com
📍 Cape Town, South Africa